Privacy Policy

This Privacy Policy describes how Lightley.com as a data controller is to collect, use and disclose information, and what choices you have with respect to this.

When we refer to ‘Lightley.com’ we mean the business entity that acts as the controller or processor of your information.   The data controller is Lightley.com

We are committed to ensuring and protecting your privacy at any time you are on our website or communicate electronically with our personnel.

Our Privacy Policy is contained below and provides a detailed explanation as to how we may use your personal information provided to us or any we collect through legal means.

Updates of our Privacy Policy are completed frequently, thus you should peruse this Policy habitually.

How to contact us
Please feel free to contact us if you have any questions about this Privacy Policy or if you are seeking to exercise any of your statutory rights.
Email: privacy@lightley.com

What and who does this Privacy Policy apply to?
This Privacy Policy applies to both individuals and companies who are our customers, purchasers, free users and delegates of our online content, our training programmes, our free and chargeable events, webinars, podcasts and any other registered-user content we provide, along with any other interactions (e.g. customer enquiries) you may have with Lightley.com

1. Information We Collect from You

Data can be collected and processed when our website is in operation by you. The following are approved methods of collection:

1.1 If you register for information, sign-up to our newsletter, or download our white papers or any other registered user content by filling out a form we can collect the information provided.
1.2 Traffic data, weblogs, location data, and any other communication can be collected. These details come from your visit to our site and any resource tools you use while on the site.
1.3 Any communication on our website or to personnel allows us to collect information.

2. Use of Cookies

Circumstances may arise when we may need to gather information about your computer to help provide appropriate services or products to you. The data gathered is solely statistical data, which may be shared with advertisers.

The facts collected about you are statistical only. No identifying information will be shared about our visitors and how they made use of our site. No personal details will ever be shared.

Cookies are used to collect general online usage by using a cookie file. If used this cookie file is downloaded without prompting. It will be placed on your hard drive with information transferred to the hard drive allowing the cookies to be used for data collection. A cookie is used to improve any services/ products, or overall website characteristic we offer you.

Any computer has the option to decline cookies. Your web browser options include an “enable” button to decline cookies. It is imperative that you understand by declining cookies you may be limiting your access to sections of our website.

If our advertisers use cookies it will result from a click on their advertisement, and we do not have control over their cookies if used.

For details of the cookies used on our site please visit our cookie policy.

3. Use of Your Information

Information stored and collected about you allows us to improve our services or products for you. Added to this parameter, we may use your information for the following purposes:

3.1 Any commitment we make on a contracted basis.
3.2 If information is requested from our website concerning services or products offered, we may use your data. Products or services which may be of interest to you can also deem a communication from us, if permission has been granted.
3.3 Notification re- changes or improvements may be sent to you in regards to product or service changes that could affect our service to you.
3.4 Existing customers can be contacted on the topic of goods or services related to a previous sale, if we feel you might be interested in these additional topics.
3.5 Added use of your data may include permission for third parties to use your data. This permission would be granted by you in regards to unrelated products or services that may be in your interests. We or third parties can only contact you in regards to this information if consent has been provided for information collection.
3.6 Third party contact or communications from our website, as a new customer, is only made if you have granted us permission. These communications are only offered for information you consented to and no other unrelated information.
3.7 Data that you do not want us to use or third parties to use can be withheld, once consent has been given regarding our collection of your data. We will always provide you with an opportunity to decline communications and our or third party data usage.
3.8 Identifiable data, which could be used to disclose who you are, is never shared. We only provide statistical related data about our visitors to third parties like advertisers to ensure your privacy.

4. Storing Your Personal Data

4.1 Outside of the European Economic Area are places for storing and processing data we collect from you. We may take advantage of these outside areas, allowing a staff to process data collected from you. These processors may work for our suppliers. The transfer of this data may include processing and completing your order on our site, such as utilising your payment information or offering support services. We take all reasonable processes to ensure your data is secure and in agreement with our Privacy Policy as outlined here.
4.2 Secured servers are used by our company to ensure proper data storage. Information on transactions is kept encrypted for safety measures.
4.3 Transmission of data on the internet can never be ultimately secure. We do not and cannot guarantee security of information collected electronically or transmitted; however, we take all necessary steps to provide the best security available. As a result of our inability to guarantee safety, you are submitting information to us at your own risk. Where needed a password may be necessary to access areas of our site. You are responsible for the safety and confidentiality of the password you generate.

5. Disclosing Your Information

5.1 Personal information to third parties will not be disclosed:
5.1.2 Legal requirements may mean a sharing of your information.

By signing up to receive our newsletter, you should understand the following:

• Your information will not be sold, rented or leased to a third-party.
• We do use code within our newsletter template to identify open rates and click through rates.
• You can remove your name from the list at any time by contacting us or using the automated unsubscribe link at the bottom of our email newsletter.

We will co-operate with the governmental authorities and comply with all court orders involving requests for personal information.

The personal information we collect on this site is an asset of our business and in the event that we are acquired or are subject to a merger such information may be transferred.

6. Contact

Please contact us by email at privacy@lightley.com if you have any questions concerning our privacy policy, the way we use your personal information or if you would like to review your personal information that has been collected in order to update or delete it from our system.